Privacy Policy

Information stored on your device

Conversation history, app settings, provider configuration, and API keys are primarily stored on your device. API keys are stored using the platform's protected storage.

Local data remains until you delete it in the app, clear the app's data, uninstall the app, or remove it from a device backup. Device and backup providers may process backups under their own terms.

Security

We use access controls, encrypted network transport, and data minimization, but no transmission or storage method can guarantee absolute security.

Your choices and deletion requests

You can remove local conversations and settings using the app's data controls.

To request access to or deletion of data handled by Muggle Studio, contact fb@muggle.studio. We will verify and process the request where the data can reasonably be identified. Data held by a custom provider or platform backup may also be subject to that provider's own request process.

Anonymous product analytics

Release builds use Firebase Analytics to help us understand feature adoption, AI request success, retention, and the Premium purchase funnel. This analytics collection is enabled by default and is not controlled by an in-app setting.

Analytics events use an anonymous app-instance identifier and fixed categories. We do not send prompts, AI responses, search terms, file contents, API keys, URLs, conversation or message IDs, exact model IDs, raw errors, or purchase transaction IDs to Firebase Analytics.

We disable analytics uploads in debug builds, disable automatic screen reporting, and do not use advertising identifiers or ad personalization for this analytics. Daily event exports may be stored in an EU BigQuery dataset for up to 14 months.

Custom providers and API keys

When you use a custom provider or API key, requests are processed by the third-party service you selected and are subject to that service's terms and privacy policy.

Support

If you contact support, we process the contact details, device information, screenshots, and other information you choose to provide so we can respond, troubleshoot, and follow up.

Updates and contact

We may update this policy when the product or applicable requirements change. The date above shows the latest revision.

For privacy questions, contact Muggle Studio at fb@muggle.studio or use the Support page.